Resources

Explore the latest news, insights and downloadable resources

Blogs

Say hello to Cara, our new virtual assistant

Debt Manager’s chatbot addresses the needs of organizations and consumers

Blogs

How Debt Manager helps Salesforce users assess customers

New integration provides better visibility to make more accurate decisions

Blogs

Why the pandemic rewrote the rules on debt collection

The COVID-19 pandemic sparked huge disruption in almost every part of the economy - and the debt collection sector was no different.

Blogs

The Fair Debt Collection Practices Act (FDCPA): From compliance to best practice

The FDCPA is a federal law intended to eliminate anti-consumer practices in collections and recovery. But how exactly does it achieve this?

Case studies

How Debt Manager creates more opportunities

As businesses become self-sufficient, what will you do with all the time you save?

Case studies

Debt Manager Configurability Drives Growth for Williams and Fudge

For more than 35 years, Williams & Fudge has been helping consumers resolve debt "the right way".

Blogs

How financial institutions have seamlessly adapted to Regulation F

Now that the industry has had time to operate under Regulation F, what impact has it had and how have businesses adapted to the new restrictions?

Blogs

Has Regulation F improved debt recovery performance?

What exactly is Regulation F, and how does it impact debt recovery performance?

Blogs

Five key learnings from the Credit Summit in London   

The annual Credit Summit in London is always a great place to...

Downloadable resources

Gaining competitive advantage from cloud-based collections and recovery systems

Key to a single technology for collections and recovery is a...

Blogs

Why it pays to get the customer journey right   

Getting the customer journey right is one of the most important things...


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