Discover how energy companies can empower their collections teams with the right tools to foster positive customer relationships.
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Robert Fagan, VP Collections & Customer Service at Eastern Funding, shares how to maintain a customer-centric approach throughout the collections process.
In order for UK energy companies to properly support customers who are struggling with payments, their reputation needs to be repaired.
Three pivotal threats endangering your collections business include regulatory compliance challenges, data security breaches, and economic volatility. Download the report to read more.
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Kredit founder Dave Hanrahan discusses purposeful omnichannel communication in collections, clear next steps, and learning from customer responses.
Explore how C&R Software's innovative tools, particularly Debt Manager and FitLogic, can transform your collections strategy and drive unparalleled performance.
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Maggie Madden shares a B2B collections perspective on engaging unresponsive customers through relationship building, preferred contact methods, and portals.
We go over the range of features offered by configurable platforms and the benefits they can bring to your operations.
Learn what to look for in a collections decision engine, from real-time data and AI to no-code rules, testing, and operational visibility.
We explore the importance of empathy and technology in collections from a podcast conversation between Christina Fisher and Daniel Thebus.
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Explore the benefits of transitioning to a single, configurable platform rather than using a disjointed multi-system process.
We’ll be adding thought-provoking content and insights on a regular basis. Let’s stay in touch!